Being an effective communicator takes real skill. Communication skills have to be developed, honed and added to on an on-going basis. They are the heart of your interpersonal skills and the greater your awareness of how it all works, the more effective your communication will be. To be effective in business, you have to communicate well. To be a good manager, you have to communicate exceptionally well. We could write a book about the importance of communication key skills, but for now, we will start with some essentials for becoming a more effective communicator.
Understanding how Communication Works ◇ Gaining Active Listening and Responding Skills ◇ Seeing Things from Other Points of View ◇ Managing your Assumptions More Effectively ◇ Expanding your Options in Difficult Situations ◇ Filling up your Communications Tool Kit ◇ Understanding your own Strengths ◇ How Others May See you ◇ Looking at Body Language ◇ Increasing Confidence ◇ Difficult People or Situations