Being an effective communicator takes real skill. Communication skills have to be developed, honed and added to on an on-going basis. They are the heart of your interpersonal skills and the greater your awareness of how it all works, the more effective your communication will be. To be effective in business, you have to communicate well. To be a good manager, you have to communicate exceptionally well. We could write a book about the importance of communication key skills, but for now, we will start with some essentials for becoming a more effective communicator.

Having a solid understanding of income statements and balance sheets is no longer just the domain of the CFO or controller. All functional leaders,regardless of their area of focus, benefit from understanding these financial tools. Finance and Accounting for the Non-Financial Manager is designed to give you the foundational knowledge and the tools to be a more informed business leader who can weigh financial risks and costs when evaluating strategy and driving new initiatives. Emphasizing the importance of gaining a big-picture perspective by analyzing qualitative questions about a business, the program offers instructional case studies featuring real business scenarios and daily financial practice applications to enhance the learning experience. Throughout the finance and accounting program, participant interaction and discussion lead to a rich classroom experience. In sum, this program provides managers with a better grounding in finance-driven decision-making. The finance and accounting instruments allow participants to better evaluate their firms growth, profitability, investment for the future, and debt exposure.

There is one area of business that every Supply Management Professional wants more information on & understanding of: Finance. This 2-day program provides you all the tools you need to confidently deal with your finance staff. From terminology to best practices to examples to hands-on practice, this course has it all.

-All sessions are designed for multifunctional associates at all levels of the organization. -Deep understanding of the business environment of today and the value chain at all levels. -Leadership at the intersection of People, Technology and Innovation. -Collaboration and global communication models will be incorporated into real time case studies in Supply Chain and Procurement. -Best Practices across the value chain will be translated into leadership action.

With continuous deepening reform of national customs clearance integration, the import & export customs clearance management becomes increasingly professional, elaborate and normative. This requires enterprises to enhance customs clearance ability and related "soft-power". How to make autonomous declaration and pay taxes and fees timely are hot topics among enterprises. Meanwhile, penalties by government and customs inspection are much heavier. Global economy keeps gloom and Sino-us trade frictions continue to escalate.All above will add uncertainty and related operating costs to customs affairs of foreign enterprises. How to adapt to the reforms of China Customs, CIQ and other relevant government departments and how to manage the customs affairs effectively in enterprise business activities? Many multi-national enterprises, especially those who have experienced customs inspection or penalty attach great importance to this questions. Setting in this background, the training will conduct a comprehensive analysis to customs affairs arrangement and operation combined with typical cases. In addition, it will analyze the essence in customs affairs management, scan the blind areas of daily operation, and provide practical and effective customs lean management and cost control optimization strategy.

Manufacturing enterprises are facing many challenges such as low accuracy of demand forecast, uncertainty and changeable customer's requirements, fast updating technology, difficult production planning and inventory control, hard production-marketing Coordination, long supply period, unstable quality, poor cross-functional cooperation which lead to delivery delay, overstock or out of stock. With several case studies and games, this training will help participants to improve their understanding of the importance of coordination, system optimization and resource integration under the supply chain environment, explore how to build an efficient supply chain management system, improve cross-functional collaboration, reduce procurement and logistics costs and improve rapid response capabilities, how to effectively control inventory, speed up inventory turnover, how to determine the economic procurement bulk. Through beer games, participants will explore how to avoid the "bullwhip effect" demand amplification Risks brought by purchasing, how to strengthen the management of supplier delivery, how to implement continuous improvement of warehouse management; how to implement efficient material distribution, how to monitor and evaluate logistics suppliers, prevent logistics outsourcing risks, reduce inventory and improve customer demand rapid response capability.

• What would you choose; solely buy from one or many service suppliers? How do you make purchase for a large service project or IT system? • Do you experience supporting In-direct materials purchase, which the material price is low but always an urgent request and continually giving troubles with quality and delivery? How can you improve the process? • Travel expenses are considerable high cost, how do you manage it reasonably? Would you buy or rent a car for company use? • In-direct buyers always got complained internally, how do you manage with your internal colleagues? • How can you improve the level of the in-direct purchase professionally? What is the measurement/ KPI for a world-class in-direct purchase? General Procurement/ In-direct Material Purchase generally means procurement of non-direct production materials. It is trivial, less systematic, and hard to control and that is why high purchasing costs are formed virtually. In recent years, many companies have paid much more attention on in-direct purchase management. Specialization and systematization are the basic requirements. This course will integrate practical skills and case studies to help attendees make positive contribution to cost reduction and system management of company in a short time.

What is the mission of the purchasing & supply chain professionals? Ensuring supply and continuing supply are the main purposes of every purchasing and supplying staff. But behind the busy and busy workday after day, is there any reef hidden in it? Each cooperative department has different requirements, the lowest price, the best quality, the best service, the least inventory, the lowest risk and so on. Can all this really be achieved? Strategic procurement requires us to looking forward to the overall situation of the new integrated company, setting up purchasing objectives scientifically, building purchasing team, selecting suppliers, avoiding supply chain risks through effective tools, and ultimately building a strategic professional purchasing supply chain platform. Different Requirements of Strategic Procurement for Purchasing Personnel: -How to use Kraljic Matrix to allocate purchasing performance objectives and purchasing personnel resources reasonably? -Supply Power - How to let suppliers listen to you! -Number of Suppliers VS Supplier Power -Knowledge Elements of Successful Purchasers -Supplier Screening/Supplier Overall Management -Management of Purchasing Channel: Direct Purchase VS Distributor Agent -The Foundation of Strategic Procurement - Understanding the Supplier's Quotation System -The Necessary Knowledge Element for Successful Purchasers-Price and Cost Analysis -The Key of Strategic Procurement-Risk Analysis and Avoidance -Can we make corresponding countermeasures for the occurrence of forward-looking anticipated risks? -How many potential risks are there in the supply chain? -Does the modern purchasing strategy bring new risks to the purchasing supply chain? -Supplier relationship management -How to be a better customer -Enterprise Purchasing Strategy

Enterprise credit management measures have come into operation since May 1st, 2018. More enterprises get recertification as AEO. Meanwhile, according to the customs, AEO enterprise will be re-certified every 3 years. Generally speaking, enterprises re-authenticate from time to time to ensure daily import and export business go on well, which is an extremely difficult task. What measures should be done to ensure your business comply with customs supervision requirements? How to make self-audit to protect you from being punished for violating the law? How to lower the knock-on effect causing from "Carelessness"? How collaboration between import and export business with departments truly meet the requirements of AEO certification? ... All the questions could be summed up to customs risk management and the establishment of internal audit system. Based on the AEO requirement and typical cases of related industries, the training will provide the practical solutions to prevent, audit and control customs risk.